Why Online Reputation Management is Important?

February 12, 20200

Why Online Reputation Management is Important? – Before we understand the concept, let’s understand the term ORM.

Why Online Reputation Management is Important?

Online Reputation Management

Online Reputation Management – ORM is basically a strategy to control the brand’s reputation and to save them from negative reviews and provide customer satisfaction.

Building a case for Online Reputation Management

  1. 97% of 18-34 years old read reviews for local businesses.
  2. 2 out of 3 people rely on information available on the Internet.

Types of Online Reputation Issues

  1. Negative Reviews
  2. Hate sites
  3. Negative Media coverage
  4. Trolls
  5. Online Complains

Why Online Reputation Management is Important?

Reputation management is an essential component in this digitally connected world.

Reasons:

  1.  A brand can’t control everything
  2. people decide based on the reviews (ORM)
  3. Affects Google ranking
  4. Competition can take advantage
  5. It is difficult to remove the negative reviews
  6. There is a constant threat
The goals of ORM should be:-
  1. Increasing the number of positive reviews
  2. Involving staffs in the company activities
  3. Engage with customer
  4. Bringing down negative comments
  5. Improve the rating
  6. Promoting a positive brand image

In the next blog, we will explain how the bad thought process in Online Reputation Management can affect your brand – be alert while implementing ORM.

Read the Blog: Why Linkedin Is Important for Professionals?

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ONLINEMAGEHeadquarters
OnlinEmage is one of the Global Digital Marketing Agency. At OnlinEmage, we believe in ideas shaping businesses into brands.
OUR LOCATIONSWhere to find us?
http://onlinemage.in/wp-content/uploads/2019/04/img-footer-map.png
GET IN TOUCHOnlinEmage Social links
Taking seamless key performance indicators offline to maximise the long tail.

Copyright by OnlinEmage. All rights reserved.

Copyright by OnlinEmage. All rights reserved.

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